You paid. The goods never came. The factory stopped responding. This is one of the most common — and most recoverable — forms of Chinese supplier fraud. Here's what you can do.
Non-delivery is the most straightforward form of China trade fraud: you transferred payment, received confirmation, and then nothing happened. The factory may have gone silent, delivered empty containers, or provided endless excuses for delays before disappearing entirely.
For a detailed walkthrough of the entire recovery process, see our complete China supplier recovery guide.
What most international buyers don't realize is that Chinese law provides strong remedies for this exact situation — especially when acted upon quickly. A supplier that has taken money without delivering goods has committed both a contract breach and, in many cases, fraud under Chinese criminal law.
Chinese suppliers who commit non-delivery often prepare to move assets. Every day without legal action gives them time to transfer money, dissolve the company, or hide behind shell entities. An asset preservation order can freeze accounts within days — but only if filed promptly.
U.S. electronics importer paid full amount for 3,000 units. Factory shipped empty boxes, then went silent. We located the legal entity, filed in Shenzhen court, and froze their accounts within 14 days. Full amount recovered within 3 months.
Missing documents? Don't worry — we work with whatever you have. Contact us to discuss what's available.
Our legal process is built for speed and leverage. We use Chinese law to pressure the supplier from all angles simultaneously.
We review your documents, assess the strength of the claim, identify the supplier entity, and give you a frank assessment of recovery prospects — at no charge.
Where time is critical, we immediately apply for a 财产保全 (asset preservation order) to freeze the supplier's bank accounts before they can move funds. This is unique to the Chinese legal system and can be obtained within days in urgent cases.
We send a formal demand letter signed by a licensed PRC attorney. Many factories settle immediately at this stage — an official legal demand from a Chinese lawyer carries far more weight than a foreign client's complaints.
If the factory refuses to settle, we file in Chinese courts or CIETAC arbitration. We prepare all documents in Chinese, appear on your behalf, and enforce the contract under PRC law.
Once we obtain a judgment or award, we enforce it against the supplier's assets in China. You receive recovered funds via international wire transfer — no travel required.
Tell us what happened — when you paid, how much, and what the factory said. We'll come back within 24 hours with an honest assessment and a recovery plan.